2017 Speakers


To see the titles and abstracts of the speakers’ presentation, check out the conference Schedule.

To listen to the audio recordings of the presentations, click here. (Note: consent from the speakers has been granted to add these files to the website.)

Keynote Speakers:

Wayne Smith

Wayne SmithWayne Smith holds Honours Bachelor of Arts and Master of Arts degrees in Economics from Carleton University in Ottawa, Canada.

After a number of years working in the library and academic sectors, Wayne Smith joined Statistics Canada in 1981. During his 35-year career at Statistics Canada he served as Director of Communications, Director of Special Surveys, Director General of Regional Operations, Assistant Chief Statistician for Communications and Operations, and Assistant Chief Statistician for Business and Trade Statistics. In 2010, following the resignation of his predecessor, Wayne Smith became interim Chief Statistician of Canada and, in January 2011, was confirmed as Chief Statistician. He presided over a period of unusual external turbulence and internal dynamism for Statistics Canada, embracing the government’s imposition of a voluntary long-form census for 2011 and the return to fully mandatory census in 2016. Other major thrusts of his tenure include: removing all charges for Statistics Canada data products and services, and all restrictions on their use and redissemination; opening up of researcher access to the Agency’s information holdings; and exploration of alternative data sources for statistical use including government administrative data and private sector “big data”.

Internationally, Wayne Smith has served as the Chair of the Conference of European Statisticians and the Vice-Chair of the OECD’s Committee on Statistics and Statistical Policy. In 2014, he served on the United Nations Secretary-General’s Independent Expert Advisory Group on a Data Revolution for Sustainable Development. The Expert Group’s report, A World That Counts, touches on many issues of digital governance.

On September 17, 2016, Wayne Smith resigned from the position of Chief Statistician of Canada due to his concerns regarding intrusions on the independence of Statistics Canada and on the Agency’s ability to protect the confidentiality of identifiable respondent information.

Dr. Amanda Clarke

DSC_0234 Amanda Clarke is an Assistant Professor with the School of Public Policy and Administration at Carleton University. From 2010-2014, Amanda was a Trudeau Scholar, an Oxford University Press Clarendon Scholar, and a Doctoral Fellow of the Social Sciences and Humanities Research Council of Canada. In 2014, she completed a DPhil exploring digital government in Canada and the United Kingdom at the University of Oxford.

She is currently researching digital era policy design, public sector innovation, Open Government and civic technologies in Canada and internationally. Amanda also advises governments, international organizations and non-profits on issues related to digital era governance, including most recently the Governments of Ontario and Canada, the European Commission and the Mowat Centre. You can find her work at www.aclarke.ca or on Twitter @ae_clarke.


Natasha Clarke

NatashaHalifaxHeadshotNatasha Clarke is the Executive Director, Digital Services at Service Nova Scotia. She has over 19 years of experience leading transformational initiatives for the public sector. Since 2009, Natasha has championed multiple integrated service delivery initiatives for Service Nova Scotia and its partners. These have included such notable bundles as “Electronic Birth”, “Restaurant and Accommodations”, and “Convenience Store”. In her Digital Services role, Natasha is leading the creation of digital services that focus on human centered design and are just simple, clear and easy to use.  Natasha is also a board member of the Institute for Citizen Centre Service (ICCS), and is the co-chair of the Public Sector Service Delivery Council of Canada. Natasha has a Bachelor of Agricultural Economics from Dalhousie University, and a diploma in Applied Information Technology from ITI. Prior to her joining the Nova Scotia Government, Natasha worked as a management consultant in the private sector where she focused on partnering with public/private sector clients to enable their business transformation and process improvement projects.

Adrian Cloete

Adrian CloeteAfter careers as a journalist and integrated marketing communications director in South Africa, the U.S. and Canada, Adrian Cloete is a grateful federal public servant who proudly serves the public and public servants through business-driven, values-based and policy-compliant engagement initiatives.

Adrian manages the Outreach and Community Enablement team for the Government of Canada’s Information Management policy centre at the Treasury Board Secretariat (TBS) where he strives for greater collaboration across all sectors of society.

Previously, he was a catalyst for pioneering crowd-sourcing initiatives on Social finance and safer workplaces for youth. Last September, Adrian defended his thesis on the personal use of the Internet in the workplace, studying under Prof. Lorna Heaton at l’Université de Montréal. He earned a master’s degree from Columbia University and a bachelor’s from Trinity College, University of Toronto.

Adrian has presented at conferences focused on new media, technology and society, plus andragogy, and he was thrilled to get an invitation to join the interdisciplinary discussions at this Information Without Borders conference. While in Halifax, he is seeking creative problem-solving students to join TBS for a dynamic summer in our nation’s capital.

Follow him on Twitter: @adrian2point0

Open Data

Chevonne Lyons

Chevonne LyonsChevonne Lyons is the Manager of Information Management in the Information, Communication and Technology Services Branch of the Department of Internal Services. As a public servant, her work is grounded in the development of corporate information management strategies, policies, and initiatives that enable government to better manage and use its information assets. Chevonne’s current work is focused on advancing the province’s open data program and digitizing government information.

Connie Michaelis

Connie MichaelisConnie Michaelis is the Director of the Corporate Information Management Program, within the Information, Communication, and Technology Services branch of the Department of Internal Services. In this role, she provides leadership and direction for information management in the Province of Nova Scotia. She is responsible for the development of information management strategies, policies, standards, and best practices in support of informed decision-making and the delivery of government’s programs and services. Recently, Connie led the Province’s Open Data initiative. The NS Open Data Portal and Program were successfully launched in February 2016.

Social Media

Lori Harrop

LoriHarropLori Harrop is a communications strategist with more than thirty years of experience working at the senior levels of the public, private and non-profit sectors.

An honours journalism graduate, Lori’s career has spanned a wide range of federal government departments and agencies, nine in all, that have included Health Canada, Human Resources Development Canada, Atlantic Canada Opportunities Agency, Justice Canada, Canadian International Development Agency, Agriculture and Agri-food Canada and Natural Resources Canada.

Lori has worked for two Ottawa-based non-profit groups – Broadcasting for International Understanding and the Canadian Council on Social Development – in the role of Vice-President, Public Relations.  She has also worked as a producer for Radio-Canada/CBC in Washington, D.C., and as Vice-President, Communications and Environmental Reputation for the Forest Products Association of Canada.

Lori’s most recent position was with Dalhousie University’s School of Public Administration where she served as the Public Servant in Residence for two years (May 2014- 2016) designing and co-teaching a new graduate course in Risk, Media and Communications in Government; publishing a research paper entitled “Under the Microscope: Government’s Use of Social Media in Communicating Science”, and working as a professional development coach and instructor.  Lori continues to work on contract for Dalhousie as a coach, teacher and communications advisor.

A native and current resident of Halifax, Nova Scotia, Lori has keenly embraced new adventures throughout her career which have seen her take on challenging job opportunities in cities across Canada including Vancouver, Toronto, Ottawa, Fredericton, and Halifax.

Jenna Jacobson

Jenna Jacobson

Jenna Jacobson is a PhD Candidate at the University of Toronto in the Faculty of Information. Her research is situated at the intersection of social media, branding, and community. 
Jenna is the Project Manager for the Canada Research Chair project in Social Media Data Stewardship at Ryerson’s Social Media Lab. The 5-year project analyzes the practices behind and attitudes towards the collection, storage, use, reuse, analysis, publishing and preservation of social media data. Jenna is also the Conference Co-Chair for the International Conference on Social Media and Society, which focuses on the best practices for studying the impact and implications of social media on society.
You can find her work at jennajacobson.com or on Twitter: @jacobsonjenna


Privacy and Security Panel

Moderator: Robert Currie

RobertCurrieRob Currie is a Professor of Law and Director of the Law & Technology Institute at the Schulich School of Law, Dalhousie University. He is a specialist in international and transnational criminal law, and has published broadly about cybercrime, social media, electronic evidence and criminal procedure.

Dr. Ryan Whalen


Ryan Whalen is a faculty member of Dalhousie University’s School of Information Management. His research focuses on innovation policy, intellectual property law, and computational social science. He holds a JD from Northwestern University Pritzker School of Law, and a PhD in Media, Technology, and Society from Northwestern University.




Jackie MacDonald

JackieMacDonaldA member of SIM’s adjunct faculty and a part-time instructor since 2007, Jackie’s PhD research (U. Sheffield) examined health service managers’ oral information sharing to support decision-making and the related roles of credibility, relevance and value in information appraisal, and satisficing, finding and using just enough information to make the best decision in time to make a difference, rather than exhaustively searching and considering every piece of information only to reach a conclusion too late.

Jackie worked in academic settings (Dalhousie, Acadia and U Saskatchewan) for the first half of her career as an information professional, then as a health services manager /ad hoc “copyright police”, and most recently as a privacy officer (CIAPP certified). She is a graduate of Dalhousie (MLS) and of University of Alberta Information Access and Protection of Privacy (IAPP) programs and completed U of T certificate programs in records management. She is currently completing a UK certification in information risk management and working with a pan-Canadian group on a research project examining mediated search practices.

At SIM, Jackie has supervised student projects related to service-level health policy, corporate records management and research data management and developed and taught SIM’s course in Expert Searching for Clients. Other courses taught include Research Methods, Health Sciences Literature and Information Sources and Social Sciences and Humanities Literature and Information Sources.

Jackie lives on a Lunenburg County farm that raises three breeds of registered heritage sheep.

Carla Heggie

Carla HeggieCarla Heggie has been working in information access and privacy for over 25 years, retiring from the Nova Scotia Provincial Government early this year after 28 years in the information policy field. She has spent many years as a presenter on the topics of information access, privacy, privacy risk, and the IAP profession.

She is now concentrating her focus on the field of privacy, patient privacy in health research, and risk management through her consulting company Teal Creative Thinking.  Prior to retirement from government, as Information Access & Privacy Manager for NS Labour and Advanced Education, she developed the Business Continuity Plan and a Risk Management Framework for that department.

An alumni of Dalhousie University, with an undergrad degree in political science and economics, Ms,Heggie holds an IAPP Certificate in Information Access & Privacy at the University of Alberta, holds a CIAPP Masters Certification from the Canadian Institute of Access & Privacy Professionals,  and studied enterprise risk management at the University of Toronto.

Ms. Heggie developed and teaches the MLIS elective The Culture of Privacy at the School of Information Management at Dalhousie University. Currently she is working on a syllabus for the Management of Privacy for the MIM Program.